You are the VOICE of those who cannot speak
You are the voice of those who cannot speak. By informing the SPA de l’Estrie of situations that you consider suspicious, you allow its inspectors to go on site to assess the situation and intervene if necessary.
Do you witness acts of negligence or cruelty? Contact us at 819 821-4727, option 5. Too many cases of neglect, abuse and cruelty to animals still exist today. Do you witness such situations? Don’t hesitate to contact the SPA de l’Estrie. Your report will remain strictly confidential and allow SPA inspectors to rescue animals in need.
What is neglect or cruelty towards an animal?
Negligence or cruelty towards animals can take many forms and is governed by different laws and regulations depending on the situation. We can talk about municipal regulations, the Animal Welfare and Safety Act (B-3.1) at the provincial level, and Canadian Criminal Code.
Thus, any person commits an offence who:
- Neglects or fails to provide an animal in its care with the food, water, shelter and care necessary and appropriate for its species and age;
- Does not keep the place where his animal is kept in good sanitary condition;
- Leave an animal alone in a vehicule on hot days;
- Abandon an animal in distress with the aim of disposing of it;
- Does not take measures to have their animal treated or to submit it to euthanasia if the animal is injured or suffering from an illness;
- Organize, participate in, encourage or assist the progress if an animal fight, in any way whatsoever;
- Does cruelty to an animal, mistreats it, molests it, harasses it or provokes it.
Depending on the severity of the offences committed, any person who fails to comply with these measures may face charges related to the Animal Welfare and Safety Act (B-3.1) and Canadian Criminal Code.
If the situation requires immediate intervention, call 911.
You are experiencing any nuisance problems with nearby animals or a small mammal, contact us at 819 821-4727, option 5.
To live in society, we usually accept certain minor annoyances such as traffic noise or our neighbour’s lawnmower. The same goes for cats that circulate freely around the neighbourhood.
A cat from the neighborhood bothering you?
When one of these felines damages our personal property or disrupts our comfort, how should we react? We invite you to read the brochure Un chat vous importune?. Different solutions are presented to live in harmony with your four-legged neighbours.
A small wildlife animal bothering you?
Refer to the Wildlife section below.
Have you witnessed or been the victim of an aggressive incident involving a dog in a municipality served by the SPA de l’Estrie? Contact us 819 821-4727, option 5.
Once the report is made, a series of action will be initiated by your municipality with the involvement of the SPA de l’Estrie in order to evaluate the aggression incident.
If you witness a violation of municipal by-laws, do not hesitate to contact the SPA de l’Estrie at 819 821-4727, option 5.
To achieve a successful cohabitation between animal keepers, animals and the general population, we must work together and arrive at a fair sharing of the same territory. To do this, it is important to comply with municipal regulations. Here are some of the main regulations that have been adopted in the various municipalities of the Eastern Townships.
Dogs in freedom
It is forbidden to leave a dog at liberty. Outside the limits of the building, accommodation or property of its guardian, a dog must be kept on a leash and accompanied by a person in charge who has control over it.
Excrements
The keeper of an animal must immediately remove the faeces produced by it and dispose of them in a hygenic manner.
Stray animal
A stray animal constitutes a nuisance. Anyone who finds a stray animal must immediately return it to the SPA de l’Estrie.
Noises and damage
Is considered a nuisance the care of an animal that causes moral, physical, material or other damage to people living in the neighborhood, in various ways, including notably:
- By barking, shouting, hissing, meowing or whose repeated cries can impair their comfort, tranquility or quality of life;
- By damaging their property, whether it is the building as such, furniture, accessories, a terrace, a garden, flowers, flowers garden, shrubs or other plants.
Trap and poison
Within the limits of the municipality, it is forbidden to use or allow the use of poison or a trap for the capture of animals, with the exception of trap-cage.
If you are a citizen of a city or municipality served by the SPA de l’Estrie and you are in the presence of a dangerous or injured pet, contact us at 819 821-4727, option 3.
Outside the opening hours of the SPA de l’Estrie, we invite you to contact your police service, which will communicate with us upon receipt of your call.
If you are in the presence of a wildlife animal or having an unusual behavior, contact the Ministère des Forêts, de la Faune et des Parcs at 1 844 523-6738.
Do you have questions about the actions to take regarding a wildlife animal, again, that might possibly have taken up residence on your land?
We invite you to consult the websites of the animal shelters of Lobadanaki and SOS Miss Dolittle.
If you are in the presence of an injured wildlife animal or having an unusual behavior, contact:
- Lobadanaki at 819 674-1606
- SOS Miss Dolittle at 418 561-2484
- Ministère des Forêts, de la Faune et des Parcs at 1 800 463-2191
File a COMPLAINT online
During our opening hours, always give priority to complaints by phone in order to speak orally with a member of our team. 819 821-4727 option 5.
Too many cases of neglect, abuse and cruelty to animals still exist nowadays. Do you witness such situations? Do not hesitate to contact the SPA de l’Estrie. Your report will remain strictly confidential and allow SPA inspectors to rescue animals in need.